Effective Date: 10/25/2022

This Privacy Policy describes how ARCH Financial LLC collects, uses, and shares personal information when you visit our website at archfinancial1.com (the "Website"). By using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: This includes, but is not limited to, your name, email address, postal address, phone number, and other personally identifiable information that you provide when you fill out contact forms, subscribe to newsletters, or make inquiries.

2. Usage Data: We may collect information about how you interact with the Website, such as your IP address, browser type, pages visited, and the date and time of your visit.

3. Cookies: We may use cookies and similar tracking technologies to collect data and personalize your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. We may collect and use users personal information for the following purposes:

• To improve customer service:  Information you provided helps us respond to your customer service request and support needs more efficiently.

• To personalize user experience: We may use information in the aggregate to understand how our users as a a group use the services and resources provided on our site.

• To improve our site: To send messaging to those individuals when they have consented to such messaging.

• To complete the service requested: Information is used to complete the service requested by the user.

 
How users consent to messaging

• The user fills out a form on the website where they can consent to receive notification messages from our company. There is also a box they can check to receive product updates and/or marketing messages. The messaging disclosure is displayed to users by this form.

• By submitting your phone number, you are authorizing us to send you text messages and notifications. Message frequency may vary.  Message/data rates apply, reply STOP to unsubscribe to a message sent from us.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers: We may share information with third-party service providers who help us operate and maintain the Website.

2. Legal Obligations: We may disclose your information when required by law or to protect our rights and interests.

Your Choices

You have the following rights concerning your personal information:

1. Access: You can request access to the personal information we hold about you.

2. Correction: You can ask us to update or correct inaccuracies in your personal information.

3. Deletion: You can request the deletion of your personal information.

4. Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in the communication.

Security

We take reasonable steps to protect your information but cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at compliance@archfinancial1.com.
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